FavoCharcoal is a wood pellet brand by PT. Favo Prime Indonesia. We provide wood pellets for cooking, wood pellet stoves, and wood pellet pet litter.
No. Each product should be used according to its intended purpose. Cooking wood pellets are intended for cooking and combustion, while pet litter wood pellets are intended for pet hygiene.
Yes. We accept bulk orders for restaurants, resellers, pet shops, and business buyers. Please contact our sales team for pricing and delivery details.
Return requests can be submitted within 3 days after receiving the product if the product is damaged, incorrect, or incomplete.
Shipping time depends on destination, courier service, and order quantity. Orders are usually processed within 1–3 business days after payment confirmation. The shipment to USA can take 8-10 days. Shipment to Europe and other countries can take up to 10-20 days.
