Term and Condition

Reading this page is very important for customers to understand the business terms and conditions applied before beginning the business relationship with our factory. The information contains the quotation, purchase order, payment, and delivery.

How to Start

Contact us via email or WhatsApp and give us inquiries about products, prices, and else. We will send you a quotation related to the product based on your request then.

We manufacture coconut charcoal in two grades: Premium and Standard. The main distinction between these grades is in their ash content, ash color, moisture level, volatile matter, drop text, and origin. In addition, we can manufacture custom coconut charcoal based on your exact specifications.

Order, Payment and Delivery

  • The minimum order is 1 x 20 feet container. The price is based on FOB Indonesia.
  • The payment method is bank transfer (TT).
  • The minimum down payment is 40% of the total amount ordered.
  • The Ordered products will be shipped after we receive 60% of the total remaining bill.
  • After the payment completion, the buyer will immediately receive the original documents.

Production Term

  • production time is approximate as follows
    20 ft : business days or shorter
    40 ft : 40 business days or shorter

Additional Service

  • Buyers can request a custom size for their charcoal briquette product.
  • We can print design box packaging for your brand and custom projects.
  • We protect the brand names and privacy of our clients.
  • We will report the progress of the production by photographing or videoing it.
  • Our price is FOB basis, but we will gladly help you to recommend a good shipping line if buyers don’t have it.
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